Cancellation rights

Cancellation Rights

You have the right to revoke this contract within a period of fourteen days without giving reasons.
The period of cancellation shall be fourteen days from the date on which you or a third party you designate, which is not the carrier, has or has taken possession of the goods.
To exercise your right of cancellation, you must contact us
(Bütic GmbH, Bahnhofstrasse 12, 07381 Pößneck, Germany Tel: 036475050811, Fax: 036475049911, Mail:
By means of a clear statement (eg a letter, facsimile or e-mail sent by mail) about your decision to revoke this contract.
You can use the enclosed sample revocation form, but this is not required.
You can also fill out and submit the sample cancellation form or another clear declaration on our website Cancellation Form
If you use this option, we will send you a confirmation of the receipt of such a cancellation immediately (eg by e-mail).
In order to maintain the cancellation period, it is sufficient that you send the notification of the exercise of the right of withdrawal before expiry of the withdrawal period.

Consequences of cancellation

If you revoke this agreement, we will notify you of all payments we have received from you, including delivery costs (excluding the additional costs resulting from this) That you have chosen a different type of delivery than the most favorable standard delivery offered by us), immediately and at the latest within fourteen days from the day,
On which the notification of your cancellation of this contract has been received by us.
For such repayment, we will use the same means of payment that you have used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees.
We can refuse the refund until we have recovered the goods or until you have proven that you have returned the goods, whichever is the earlier.
You have the goods immediately and in any case no later than fourteen days from the date on which you inform us of the cancellation of this contract.
To Bütic GmbH, Bahnhofstr. 12, 07381 Pößneck to return or surrender us.
The deadline is respected if you send the goods before the end of the deadline of 14 days. They bear the immediate cost of returning the goods.
They must pay for a possible loss of value of the goods only if this loss in value is attributable to a handling which is not necessary for the purpose of checking the quality, characteristics and functioning of the goods.
End of the cancellation instruction

Cancellation Form

(If you want to revoke the contract, please fill out this form and return it.)
To: Bütic GmbH, Bahnhofstr. 12, 07381 Pößneck, Fax: 036475049911, E-Mail:

I / we (*) hereby revoke the contract concluded by me / us (*) concerning the purchase of the following goods (*) / the provision of the following service (*):
Ordered on (*) / received on (*): _______________________________
Name of consumer (s): _______________________________
Address of the consumer (s): _____________________________ __________________________________________
Signature of the consumer (s) (only for communication on paper) Date: __________________________________
(*) Delete as appropriate.

Special notes

If you finance this contract through a loan and revoke it later, you are no longer bound by the loan agreement, provided that both contracts form an economic unit. This is particularly the case if we are your lender at the same time, or if your lender is involved in the financing of our co-operation. If the loan has already been received by us when the revocation or the return of the goods takes effect, your lender enters into our rights and obligations from the financed contract in relation to you with regard to the legal consequences of the revocation or return. The latter shall not apply if the present contract relates to the acquisition of financial instruments (for example, of securities, foreign exchange or derivatives).
If you want to avoid a contractual binding as much as possible, you make use of your right of cancellation and also revoke the loan agreement if you are entitled to a right of cancellation.